5 Things You Can Do To Grow In Today’s Economy
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Demand for your products is down and the sales pipeline is thinner. Marketing budgets and headcount have been cut, and cut again. Stress is at an all time high as fewer people carry a heavier workload. Revenue “stretch” goals seem out of reach. Are the problems that challenge your business mounting while you have fewer resources and energy to address them? Don’t surrender just yet. Here are five things you can do to sell more of the products you have and deliver new offerings that impact customers most.
Don’t sit back and wait for the market to turn around and return to normal. It never comes out of a recession looking the same as before and neither should you. Most innovative products born today are an incremental improvement of something that already exists. Think TiVo, iPhone and flat panel TV’s. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to discuss how our consulting services can help you spur new growth. If your positioning and messaging is too focused on product features, sign up for a Positioning & Messaging workshop to learn how to articulate value in the language of the buyer and deliver what people want to buy most. No one makes it easier to align your organization to the market than ZIGZAG Marketing. Great article to get people to think. You hit the nail on the head when you say that companies start cutting price to gain share - there is absolutely no value in that, and lower prices stay with you for years. One of the other activities to do now is not only to make sure you have the right products as you point out, but to make sure you DON'T have the WRONG products - i.e. a complete portfolio assessment where you get rid of the products that aren't selling or that have always been low margin or have shrinking volumes. You rightly advocate adding a few products to make sure you have what the market wants - but the flip of that is making sure that product proliferation doesn't occur. Product discontinuation processes and procedures are easy to create but almost impossible to implement because everyone has an emotional attachment to certain products...they developed them...they invented them...they used to sell them...they don't want to upset the customer...you name the product and there is a reason to keep it. We implemented a product discontinuation program at Silberline that got rid of 50% of the product line, with relatively little pain. Everyone predicted chaos when we started, but it was rather easy once people realized we were serious about it and worked through issues with customers. We had a line of products where we had the 92/8 rule (not the typical Pareto 80/20 rule). Think of that in reverse - 92% of the products offered contributed 8% of profitability! There were about 40% of the products that contributed nothing and 5% that had a negative contribution...but that last 5% created much of the emotion. "We have to have them because the customer needs them." "If we don't offer them, the customer will take all of their purchases to the competition." The solution - raise the price (as you offer as one of your guidelines). It made them profitable and volumes didn't substantially change from a share standpoint. One product - our most "commodicized" product - had the price raised 35% and we still sold all that we wanted. Steve Gingras, Comments, 07.16.2009
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| Last Updated ( 10.05.2009 ) |
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